SHIPPING & RETURNS

At Elegance & Bliss By Msni Custom Creations, we strive to provide our customers with a seamless shopping experience. This includes ensuring that our shipping and returns process is efficient and hassle-free. Read on to learn more about our shipping and returns policy.

Shipping

We offer fast and reliable shipping options to ensure that you receive your personalized products in a timely manner. Our shipping rates are calculated based on the weight and destination of your order. You can choose from a variety of shipping methods during the checkout process.

Once your order has been placed, our team will carefully package and prepare it for shipment. We work with trusted shipping carriers to ensure that your order arrives safely at your doorstep. You will receive a shipping confirmation email with a tracking number, allowing you to track the progress of your package.

Please note that shipping times may vary depending on your location and the shipping method you choose. "Orders are prioritized based on event dates to ensure timely delivery. Please provide your event date when placing your order. For orders without an event date, please allow 7-10 business days for processing (for smaller orders) or 10-14 business days for larger orders, plus standard shipping of 3-5 days. We strive to process and ship all orders within said time frames. However, during peak seasons or promotional periods, there may be slight delays. Rest assured, we will do our best to get your order to you as quickly as possible.

Rush Order Option: If you need your order sooner than our standard processing times, we offer rush processing for an additional fee.

Rush processing: 3-5 business days

Shipping: 1-3 business days (express shipping)

Please contact us at Msni@eleganceandblisscreates.com or text (347)746-2385 to request rush processing.

Returns

While we take great pride in the quality of our personalized products, we understand that sometimes things may not go as planned. Due to the nature of our products, we do not accept returns. If you are not completely satisfied with your purchase, PLEASE CONTACT US. 

Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was damaged or defective as a result of production error.